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PHILOSOPHY
Hope Home Care's pledge to patient care goes beyond race, creed, religion, color, sex, age or nationality. Inherent in this commitment is our awareness of the dignity of man, the rights of patients, and our personal obligation to provide the highest attainable standard of health to those we serve.
Our obligation to health begins with professionalism, performance improvement and the understanding of patient's rights, which allows our staff to provide patients and their family members with comprehensive care.
In keeping with the Rules and Regulations of the State of New York, the Federal Government, and Accrediting Agencies, our goal is to provide excellence health care through strict adherence to our evaluation policy; and thereby, promoting maximal physical, mental and social well-being of each patient.
HISTORY
HHCI had its inception September, 1987. Jean V. Alexander-Greenaway, the owner, believes the vision of her business began while unemployed and volunteering at various hospitals. As she operated alone and from her home, providing domestic services to community residences, the insight and scope of her vision expanded. HHCI became a licensed Home and Health Care Agency, Accredited by JCAHO and Certified by the State and City of New York to provide professional and paraprofessional staffing in the five boroughs. To accommodate this expansion, she relocated to the New Dorp section of Staten Island.
HHCI's starting capital was $400.00, which purchased business cards, brochures and a telephone. The telephone directory was her only referral source. With commitment, determination and being focused, she saw her vision become a reality providing employment for over 250 health care providers.
As an experienced health care provider, she has demonstrated resilience by overcoming obstacles. Her untiring Faith, Spirit and Commitment to Christ are the contributing factors to the growth and success of her business.
AGENCY'S MISSION
Policy:
The agency's Mission Statement describes the objectives of all activities undertaken by members of the agency, and establishes the philosophical framework under which such activities are carried out.
MISSION STATEMENT
OUR MISSION:
The mission of Hope Home Care, Inc. is to enrich, impact, and enhance the life experience of individuals, groups, and communities through health care treatment and training. The staff whose responsibility is to implement high standards toward patients, family members, visitors, and each other must undertake the objectives of this agency's activities.
OUR OBJECTIVES ARE:
- Providing health care to all in need based on Christian principles, and the policies of HHCI.
- Rendering a comprehensive, continuous process of care necessary to promote and maintain the highest quality of patient care and their dignity modeled after Christ's ministry to the end.
We will conduct our business with honesty and integrity, keeping in line with our slogan "The Agency with the Hopeful Feelings". HOPE will assist their patients to reach their optimum and holistic state of health.
In this endeavor, Hope Home Care must enlist the assistance of its members to earn the confidence of the community, and function cooperatively with all allied agencies, thereby making a significant contribution to the health and welfare of the community we serve.
"WE TAKE PRIDE IN BEING DIFFERENT"
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